FAQ
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Shipping
Where do you ship?
We ship worldwide. All prints are made to order and ship directly from our professional print lab.How long will it take to receive my order?
Production takes 5–10 business days. Shipping times vary by destination:U.S. orders typically arrive within 3–7 business days after production.
International orders may take 2–4 weeks depending on customs.
Do you offer rush shipping?
In some cases, yes. Email us before placing your order and we’ll see what’s possible. -
Returns & Exchanges
What’s your return policy?
Because each print is made to order, we’re unable to offer returns or exchanges unless your piece arrives damaged.What if my print arrives damaged?
Please contact us within 7 days of delivery with photos of the damage and packaging. We’ll replace it at no cost. -
Print Details
What materials do you use?
Our signature prints are made on museum grade, archive quality, professional-grade materials for every selection. Each piece is printed with archival inks for long-lasting quality.
More Info on MaterialsCan I order a custom size?
Yes—many of our prints can be scaled up or down. Just contact us with the name of the piece and the size you're envisioning.Are frames included?
Framing is not included unless otherwise noted. Most of our collectors prefer to choose their own frame locally or hang our frameless acrylics as-is. We do have a selection of frames available - just contact us directly and we’ll make it happen. -
Gifting
Can I send a print as a gift?
Absolutely. Just leave a note at checkout—we’ll exclude pricing and can add a handwritten message. -
Trade Program
Do you offer trade pricing for designers?
Yes. We love partnering with interior designers, developers, boutique properties, luxury stays, and businesses to bring thoughtful, grounded art into projects. Trade clients receive preferred pricing, exclusive art sourcing support, early access to new work, and custom sizing & material options.How do I apply?
Email us at heyyouyeahyou@gypsycadillac.com with your business name, website, and resale/tax ID (if applicable), and we’ll get back to you with access. -
Commissions
Do you accept commissions?
Selectively, yes. If you’re drawn to a particular aesthetic or want something site-specific, we love bringing ideas to life. Commission timelines vary, but we’ll guide you through every step.How do I get started?
Email us at heyyouyeahyou@gypsycadillac.com with the idea, size preferences, and timeline. We’ll let you know if it’s a fit and provide a quote. -
Something Else?
Still need help?
We’re happy to assist. Email us at heyyouyeahyou@gypsycadillac.com or DM us anytime @gypsycadillac